Legal

Cookie Policy

Last updated: 1 April 2026

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to website owners. Similar technologies include web beacons, pixels, and local storage — this policy covers all of these collectively as "cookies".

2. Who We Are

LifeLab Core is operated by LifeLab Supplements Ltd, a company registered in England and Wales. We are the data controller for cookies set on this website. Our contact details are available on our Contact page.

3. Cookies We Use

We use the following categories of cookies on the LifeLab Core platform:

Essential Cookies

These cookies are strictly necessary for the website to function and cannot be switched off. They are set in response to actions you take, such as signing in or filling in forms. They do not store any personally identifiable information.

NamePurposeDuration
sessionKeeps you signed in during your sessionSession
lifelab_cookie_consentStores your cookie consent preference1 year

Analytics Cookies

These cookies allow us to count visits and understand how visitors interact with our website, so we can improve it. All data is anonymised and aggregated — we cannot identify individual visitors. These cookies are only set if you accept analytics cookies via our consent banner.

ProviderPurposeDuration
Umami AnalyticsAnonymised page view and event trackingSession

Payment Cookies (Third-Party)

When you proceed to checkout, you are redirected to Stripe's secure payment page. Stripe sets its own cookies to process payments and prevent fraud. These are governed by Stripe's Privacy Policy. We do not set advertising or targeting cookies.

4. Your Consent and Choices

When you first visit our website, we display a cookie consent banner. You may choose to:

  • Accept all cookies — enables both essential and analytics cookies.
  • Essential cookies only — disables analytics cookies; only strictly necessary cookies are set.

You can change your preference at any time by clearing your browser's local storage (the key is lifelab_cookie_consent) and refreshing the page, which will re-display the consent banner.

You can also control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, and be notified when a new cookie is set. Please note that disabling essential cookies may affect the functionality of the platform (e.g., you may not be able to stay signed in).

5. Cookies and Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR), you have the right to be informed about cookies, to give or withdraw consent for non-essential cookies, and to access information about how your data is processed. Our full data protection practices are described in our Privacy Policy.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. The "Last updated" date at the top of this page will be revised accordingly. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions about our use of cookies, please contact us at [email protected] or visit our Contact page. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.